Step 1: Complete Customer Account Initiation
Form
To begin ordering lab tests through PiRL, please fill
out the Customer
Account Initiation Form and mail,
fax, or email it to the PiRL Customer Service Department.
Once the form is received and processed, your customer
start-up kit will be sent to you within 2 weeks.
Key information that you will need to collect includes
the following:
– Name of your hospital or clinic
– Mailing address
– Contact name
– Telephone number
– Fax number
– Email address
Please call PiRL Customer Service at 800.346.4364
(press option 1 for Customer Service and ask for
PiRL division) if you have any questions.
PiRL Customer Service
Phone: 800.346.4364, option 1
Email:
usdiag.cust.serv@phadia.com
Step 2: Select the appropriate tests
Refer to the Test
Catalog for a listing of the allergen component packages.
Step 3: Complete all forms
Download, print, and fill out the Test Requisition
Form (or fill out the requisition form provided in the start-up kit and enclose 3 of the 4 copies in your shipment to PiRL).
Step 4: Package and ship the specimen
Refer to Sample Processing for packing and shipping details.
HIPAA: PiRL is committed to compliance with HIPAA and its regulations. All protected health information (PHI) provided to PiRL shall be treated as confidential. Under federal law, Phadia may release lab results only to the ordering physician or other healthcare provider responsible for the patient’s care, and not to third parties, including the patient.
